**Cancellation and Refund Policy**

Welcome to SocialMidy.com. We value your business and aim to provide a seamless experience. We understand that sometimes circumstances change, and you may need to cancel a subscription or request a refund. This policy outlines the procedures and guidelines for cancellations and refunds on our platform.

**1. Subscription Cancellation:**

1.1. You have the right to cancel your subscription at any time. To initiate the cancellation process, log in to your SocialMidy account and follow the cancellation instructions provided in your account settings.

1.2. Once you've canceled your subscription, you will not be billed for any future periods, and your access to premium features will be discontinued at the end of the current billing cycle.

1.3. Cancellations must be made before your next billing date to avoid being charged for the subsequent billing cycle. We do not provide prorated refunds for partial billing periods.

**2. Refund Policy:**

2.1. Refund Eligibility:

2.1.1. We offer refunds in the following circumstances:

    a. If you cancel your subscription within the first 14 days from the date of your initial purchase.

    b. If there is a technical issue on our end that prevents you from accessing our services.

    c. If your request for a refund is due to extraordinary circumstances, subject to our review and approval.

2.1.2. We do not offer refunds for subscription renewals or after the initial 14-day refund period, except under extraordinary circumstances, as determined by our team.

2.2. Refund Process:

2.2.1. To request a refund, please contact our Customer Support team via [contact email] within the eligible timeframe specified in section 2.1. Provide your username, email address, subscription plan, and a brief explanation of your refund request.

2.2.2. Our Customer Support team will review your request and respond within a reasonable timeframe. If your request is approved, we will process the refund to the original payment method used for the purchase.

2.3. Refund Timeline:

2.3.1. Refunds will be processed promptly upon approval, but it may take up to [number of days] business days for the refunded amount to reflect in your account.

**3. Extraordinary Circumstances:**

3.1. If you believe your situation qualifies as an extraordinary circumstance that justifies a refund, please provide detailed information in your refund request. Our team will review these on a case-by-case basis.

**4. Changes to the Policy:**

4.1. SocialMidy reserves the right to modify this cancellation and refund policy at any time. Any changes to this policy will be communicated to our users through our website and updated as needed.

For questions, concerns, or assistance, please contact our Customer Support team at [contact email].

Thank you for choosing SocialMidy. We appreciate your trust in our platform.